Privacy Policy for Lugar Do Mar

Effective Date: May 2025

At Lugar Do Mar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our lodge, website, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Mailing address
    • Payment details (processed securely through third-party providers)
    • Identification documents (where required by law)
  • Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Website usage statistics (via cookies or analytics tools)

2. How We Use Your Information

We use the collected data to:

  • Process bookings and payments
  • Communicate with you regarding your stay
  • Improve our website and services
  • Comply with legal obligations
  • Send promotional offers or updates (only with your consent)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Third-party service providers (e.g., payment processors, email services)
  • Government authorities if required by law
  • Business partners with your consent (e.g., tour companies)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we strive to protect your data, no system is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing activities
  • Withdraw consent for marketing communications

To exercise your rights, please contact us at: Marketing@lugardomar.com

6. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience. You can control cookie preferences through your browser settings.

7. Retention of Data

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Lugar Do Mar
Macaneta
+258 84 026 0409
Marketing@lugardomar.com